Bitz Casino KYC Verification Process
Bitz Casino runs KYC checks to confirm your identity, your address, and that the payment method you use belongs to you. Verification happens inside your account and is typically triggered when you request a withdrawal or when your account activity needs an extra review.
- Identity (ID/Passport): Bitz Casino asks for a clear photo or scan of a valid government ID (passport, national ID card, or driving licence). The image needs to show the full document, your photo, your name, date of birth, and the document number, with all corners visible and no glare or heavy edits. If the ID has two sides, you submit both sides.
- Address proof: Bitz Casino requests a recent proof of address that matches the personal details on your account. Common examples include a utility bill, bank statement, or an official government letter. The document must show your full name, your current address, the issuing organisation, and a visible issue date; screenshots and altered PDFs are typically rejected.
- Payment method: Bitz Casino verifies the payment method used for deposits and withdrawals. For bank cards, the casino usually requests a photo of the card with only the last 4 digits visible (hide the full card number and CVV) and your name shown if it is printed on the card; some accounts also get asked for a cardholder selfie holding the ID. For e-wallets, the casino typically accepts a screenshot or statement page showing your name and the wallet account ID or email, plus transaction history related to casino payments.
Bitz Casino usually requires KYC before processing the first withdrawal, and it can also trigger checks after changes to your profile details, a new payment method, failed withdrawal attempts, or unusual deposit/bonus patterns. If your documents do not match your account details, the casino blocks withdrawals until you resubmit.
Timeframes depend on document quality and support workload. A straightforward review can be completed within 24 hours, while cases that need manual checks or resubmissions can take 2–3 business days from the moment the correct set of files is received.
Current state: KYC at Bitz Casino follows a standard three-part flow—ID, address, and payment method